The PTI-led incumbent government has shown strong commitment towards strengthening communication among the government representatives and the general public. It is the most efficient way of addressing the grievances and to actualize the concept, the government inaugurated unconventional Pakistan Citizen Portal App – an initiative one of a kind!
The app was initiated with the purpose to timely address the complaints and give citizens a chance to get back with their feedback.
Though the application received a number of reviews with first few days, PM Imran Khan has revealed that more than 10,000 complaints have been effectively resolved by the portal so far – making it a unique achievement in itself.
Imran Khan made this statement in his recent tweet, saying that resolving such a significant number of complaints within the first 60 days of its launch is a feat in itself. He also declared it ‘’the highest & fastest grievance redressal in our history’’. Here is what Imran Khan said:
‘’Today, we crossed 100,000 mark of resolved complaints by Pakistan Citizen Portal App. This marks the highest & fastest grievance redressel in our history: that too within a short span of 60 days only. I urge my fellow citizens to use @PakistanPMDU for effective complaints’ response’’ – read the Tweet.
Today, we crossed 100,000 mark of resolved complaints by Pakistan Citizen Portal App. This marks the highest & fastest grievance redressel in our history: that too within short span of 60 days only. I urge my fellow citizens to use @PakistanPMDU for effective complaints' response
— Imran Khan (@ImranKhanPTI) December 31, 2018
While the majority of the internet community lauded the initiative, few also complained that the portal changes the status of complaint to ‘resolved’ without actually resolving it.
Here is what the people had to say:
Well done Mister PM. A Happy New Year and looking forward to greater success in 2019.
— Soraya Aziz (@SorayaAziz) December 31, 2018
Dear PM my complaint status shows up as "resolved" on app, while in reality nothing has been done and issue is still unresolved. What i do now?
— Wasim Abbas (@WasimAbbas_Pak) December 31, 2018
جیو خان صاحب۔۔۔ ✌👌
— Bilal khan swati (@BilalKh14595378) December 31, 2018
Thank you Imran 💚🇵🇰🇵🇰🇵🇰
— Sultan md (@sultanmd903) December 31, 2018
ﷲ سے دعا ہے کہ آپکو لمبی زندگی عطا فرمائے
ایک آپ ہی ہماری امید ہے
پاکستان زندہ باد
— #HBD_Areba 1st January 🎂 (@areba07) December 31, 2018
Great nations and great people make history
— Shahjhan Malik (@shahjhan_malikk) December 31, 2018
Thanks, dear Prime Minister ❤
— Usama Mirza (@UsamaMirzaPTI) December 31, 2018
But sir my complaint is till pending from last 2 month.
— ibrahim malik_PTI (@Ibrahim440Mohd) December 31, 2018
I launched complain and response from concerned department was commendable 💖💖
— Usman Amin Khan (@selfusman) December 31, 2018
Well done sir.great commitment to resolve the day to day problems of the common man. No PM has ever shown such selfless commitment to the cause of common man ( the poor & the downtrodden).I can see that soon time would come when the World would learn Good Governance from us
— RK Wazir (@RKWazir4) December 31, 2018
— Syed Muavia Shah (@Syed03039525004) December 31, 2018
Sir please ask some journalists to make documentary on @PakistanPMDU to teach the public and audit purposes
— Zafar Iqbal (@zi21786) December 31, 2018
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