Call Sarzameen : Mobile application to address grievances of overseas Pakistanis
The new application will ease the process of registering complaints leading to immediate redress.
The incumbent government has taken significant steps to make Pakistan’s foreign diaspora feel more inclusive and connected to the country. Prime Minister Imran Khan has repeatedly pressed on the significance of the participation of expats in the change process.
Due to the measures to facilitate them and make them feel more connected, the trust level increased and as a result, we witnessed an obvious rise in the foreign remittances. The PM vowed to bring back country’s capable assets, focus on capacity building and creating opportunities to facilitate them so that they can effectively contribute towards the betterment of the country.
After creating a portal to connect expats with the government of Pakistan, Ministry of Overseas Pakistanis and Human Resource Development has launched the ‘Call Sarzameen App’ for immediate reporting of issues concerning overseas Pakistan and their redressal.
Also See:
‘Naya Pakistan Calling’: Government Creates Web Portal For Highly Qualified Overseas Pakistanis
Special Assistant to Prime Minister on Overseas Pakistanis and Human Resource Development Zulfikar Ali Bukhari announced it on his Twitter account as well, requesting all the expats to download his application. He added that while the world is moving towards more tech-based solutions to problems, Pakistan has switched to paperless culture.
”Solution to every problem starts with understanding it,#CallSarzameen is a one-window soln tailored to listen & address issues faced by #OverseasPakistanis across the 
& route all problem to respective authorities. I urge all OPs to download & get connected to us via this app” – he wrote.
Solution to every problem starts with understanding it,#CallSarzameen is a one-window soln tailored to listen & address issues faced by #OverseasPakistanis across the ? & route all problem to respective authorities.I urge all OPs to download & get connected to us via this app pic.twitter.com/JGEFhs8B6I
— Sayed Z Bukhari (@sayedzbukhari) April 28, 2019
The new e-governance initiative will provide a one-window solution to the problems of expats, as it will effectively connect them with the government representatives so that their concerns can be addressed on the priority basis. It will increase the confidence and strengthen the connection between the government and expats.
People also lauded the new initiative and also gave their views on it:
This is what we expect from you. More power to you ?.
— Hafsa Waheed (@HW_Saleemi) April 28, 2019
The application need to be update with some most important fields
somehow appreciations for such outstanding initiative.— Immad khan Yousafzai (@immadkhan86) April 28, 2019
Incredible move Zulfi Bhai, I didn't download or use this app but very much excited to read your tweet and even started imagining the solutions of my 2 problems.
Q. This app will help OPs in abroad or also useful in order to resopve Pakistan based issues?
More power to You Boss
— Syed Ali Raza (@AliUndp) April 28, 2019
Good step taken by you & also your team sir keep it up for our pakistanies?
— 아드난 씁라 عدنان سپراء (@SipraJatt_PTI) April 28, 2019
Congrats to @sayedzbukhari for such great intiative.. No doubt You are doing your best for OP's. Thank you for all of that. Thank you @adiadeel76 for info Bhai
— Qamar Shahzad (@Khan_Ka_Sipaahi) April 28, 2019
Very nice a step to digital Pakistan
— لینڈ لارڈ Rajput (@Shahbazrana87) April 30, 2019
Great initiative for overseas Pakistani's
— usmankhan (@Usmankhan085) April 29, 2019
Is it Same Like Pakistan Citizen's Portal no Action ?? i complained on Pakistan Portal twice ' they forward to Assistant Commissioner and Than no action .
— Ch Kashif Latif PTI (@ChKashifLatifP1) April 29, 2019
Excellent initiative. Congrats all team members who involve actively in roll out. My suggestion please focus on consistency and resilience that is key to success.
— Sakhawat Sheikh (@sakhawatsheikh1) April 29, 2019
Very good but the problem is still there. When we create any ticket there is no follow up and no updates….
— bizimunda (@bizimunda) April 28, 2019
Downloaded app and tried to register but it was asking for too many sensitive information, deleted it straight away.
Such sensitive information should be optional not a compulsion.— Imran Khan (@Imrankhan707) April 28, 2019
Zulfi its really an excellent initiative, Good "keep it up"
— nadeemajaib (@nadeemajaib1) April 28, 2019
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