Call Sarzameen : Mobile application to address grievances of overseas Pakistanis

The new application will ease the process of registering complaints leading to immediate redress.

The incumbent government has taken significant steps to make Pakistan’s foreign diaspora feel more inclusive and connected to the country. Prime Minister Imran Khan has repeatedly pressed on the significance of the participation of expats in the change process.

Due to the measures to facilitate them and make them feel more connected, the trust level increased and as a result, we witnessed an obvious rise in the foreign remittances. The PM vowed to bring back country’s capable assets, focus on capacity building and creating opportunities to facilitate them so that they can effectively contribute towards the betterment of the country.

After creating a portal to connect expats with the government of Pakistan, Ministry of Overseas Pakistanis and Human Resource Development has launched the ‘Call Sarzameen App’ for immediate reporting of issues concerning overseas Pakistan and their redressal.


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Special Assistant to Prime Minister on Overseas Pakistanis and Human Resource Development Zulfikar Ali Bukhari announced it on his Twitter account as well, requesting all the expats to download his application. He added that while the world is moving towards more tech-based solutions to problems, Pakistan has switched to paperless culture.

Solution to every problem starts with understanding it, is a one-window soln tailored to listen & address issues faced by  across the 🌍 & route all problem to respective authorities. I urge all OPs to download & get connected to us via this app” – he wrote.

The new e-governance initiative will provide a one-window solution to the problems of expats, as it will effectively connect them with the government representatives so that their concerns can be addressed on the priority basis. It will increase the confidence and strengthen the connection between the government and expats.

People also lauded the new initiative and also gave their views on it:

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