SBP directs NADRA to use VERSIYS to resolve issues of non-resident bank accounts

Non-residents face issues due to non-verification of their bio-metrics.



For verification purposes of Pakistanis that aren’t residing in the country, Federal Ombudsman has ordered the State Bank of Pakistan to replace the biometric procedure with the NADRA VERISYS. A similar method will be used for Pakistanis momentarily out of the country, this way they could continue using their bank accounts, as per officials at Federal Ombudsman.

This will help in solving all the difficulties that overseas Pakistanis face, living in all parts of the globe since they were experiencing closure from their bank accounts.

Non-residents face issues due to non-verification of their biometrics:

Many Pakistanis that were overseas faced difficulties since due to the non-verification of their biometrics, their bank accounts were blocked. Complaints were filed to Federal Ombudsman regarding this matter. As per the details, Pakistanis thought their blockage to be unreasonable since their biometric data was already present with NADRA Verification System or NICOP.

Ombudsman was requested to solve their problems. Later on, Hafiz Ahsaan Ahmad, Grievance Commissioner of Overseas Pakistanis at the Federal Ombudsman Secretariat, asked a report from the State Bank of Pakistan relating this issue.

SBP issued a SRO:

An SRO was issued by the State Bank, guiding all Pakistan-based banks to use the data/VERISYS of NADRA for biometric verification of their consumers that aren’t residing in Pakistan.

As for those who aren’t outside of Pakistan for a short period of time, a new NADRA VERISYS may be conducted by the bank and retrieve their biometric verification until they return back to the country, in 6 months. It was also decided that as soon as the customer comes back to Pakistan, their biometric must be done.

Further on, the State Bank said that if there is a joint account and one holder isn’t in Pakistan, then the biometric of the other holder residing in Pakistan should be done, while the same method (as mentioned above) should be used for the other partner.

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