According to a report released by DRF (Digital Rights Foundation), the highest number of online harassment or data misused cases reported in the last two years were associated with Facebook and WhatsApp. The data was shared by DRF in a report based on the basis of complaints registered with them through their cyber harassment helpline during the said period of time.
The report revealed that the platform where women were most likely to be harassed was Facebook. 29% of the registered complaints were related to the popular social networking site. However, the recent complaints also indicated that women were harassed on WhatsApp as well in the form of scams and inappropriate messages. During the span of the last 6 months, the helpline saw an increase in these complaints from 2.6 per cent to 9.5 per cent.
The report also spoke about recommendations to improve their response to the online harassment complaints.
The report told that 2781 complaints were registered on DRF Helpline (0800-39393) between December 1, 2016, and November 30, 2018. On average, 91 calls were received every month.
Among those 2781 cases, 2190 were first-time callers while 591 calls were follow-ups either asking for additional information or checking about the update on their previously registered complaint’s status.
As per the data categorization, 57% of the calls were from Punjab while 18% of them came from Sindh. 5% of complaints were registered from Khyber Pakhtunkhwa, 2% from Balochistan, 1% from Azad Jammu and Kashmir and 5% from Islamabad.
Furthermore, 59% of the total complaints were made by women while 41% were from men. However, many of the calls made by men were on behalf of women. Majority of the callers belonged to age group 21-25 years old, which shows this particular age group is most vulnerable to cyber harassment and bullying.
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